Web Hosting, Emails and More

Yes, you can upgrade or downgrade your web hosting plan or request a specific hosting package to suit your needs. An upgrade or downgrade to your web hosting plans do not affect server reliability and quality, you still enjoy the same trusted Nigerian web hosting services.

Our support team is available 24/7 via live chat, ticketing and telephone to give website owners the needed help they require for their websites. Our average ticket response time is 30 minutes though it can be longer than that during peak hours.

The right plan for you will depend on your needs. This will be related to the size of your operations, your budget and how much data you will be uploading to your website. We have provided robust disk space and bandwidth resources to support growing businesses. But the nature of your business operations will be an important consideration and will have some impact on the hosting solution that will be appropriate for you. For instance, a small business will be fine with a shared hosting account while a bank will need custom services. You will need to do an evaluation before you decide on the best solution for your purpose. However, we recommend starting with a small or an average plan then upgrading in future when the need arises.

Yes, you can have an affordable hosting to power your custom domain name and emailing. However, this can sometimes hurt your reputation when your contacts try to access the website from where you send them emails and find that no functional website really exists. Note that we do not tolerate spamming and will immediately suspend/terminate your service if you use our website services to engage in spamming or any other form of cyber crime. We have built a reputation as a credible Nigerian website host and will leave no stone unturned to penalize violations of our terms of service. As a reliable hosting provider, offering comparatively cheaper web hosting in Nigeria, we are mindful not to sacrifice our integrity for increased sales.

Once your order is completed and paid for, the web hosting account creation is automated and is triggered immediately and within seconds, you become a website owner. You will receive some set of information when this happens including the New Account information, an invoice payment confirmation/receipt. You can then proceed to explore the internet with your website.

We offer fully managed WordPress hosting so your WordPress website setup will run the most recent version of the software. After WordPress is installed, you will need to manually update WordPress to newer versions or run an auto-update plugin which will keep your WordPress website automatically updated to the most recent version.

We currently accept credit card payments through Paystack. We also accept direct bank transfers. All our payment methods are secured and do not endanger client bank details or credit card information.

We have installed Softaculous script installation software allowing you to install and run any of your favourite applications for free. With Softaculous script install, available under the software section of your cPanel control panel, you can install Joomla, WordPress, OpenCart, Magento, Drupal, and over 300 more scripts for free.

You are required to renew your services annually or for a longer period as you deem necessary. Your website services including emails and website will stop functioning if you fail to process your renewal in time and your web hosting plan including your domain name is allowed to expire. Normally, you should receive a notification by email within one month before your services are due to expire.

Yes. Although we primarily provide domain name registration and web hosting in Nigeria, these services are online and are not bound by the location of the user. You can use our services from anywhere and from any location in the world.