The question of someone else renewing a domain on behalf of the owner has been the concern of some customers especially freelance web designers and customers who host websites for other people
Additional resources on domains can be found at:
Can I Renew My Domain After Expiry?
Domain Management From the Todhost Client Area
How Do I Login To and place orders in the Client Area on Todhost?
Frequently Asked Questions
These clients will in some cases choose a reseller hosting account so they can host multiple websites with one reseller account. Usually, they will have to add a little markup on their web hosting charges as business people. Sometimes, when the domain expires and their client has not paid for renewal, the default domain expiry page now links them to us and the renewal could be done by someone else directly. There are other cases which allows for domain and web hosting renewal on behalf of our client when the real person who registered the domain with us cannot be reached
Let us try to answer the question: can someone else renew a domain or web hosting when due?
Well, our answer is a conditional yes because it will depend on the situation. It is possible that the domain owner had sought some help to pay the renewal fees, that does not change anything . So, someone else can actually pay for your domain name registration or web hosting renewal but cannot take control of them simply because he or she made a payment on your behalf. At Todhost, we are not particular about who pays because we understand that someone else could be requested to a payment on behalf of another.
But when you make such payments, we want the payment to be clarified. If you pay to the bank for a domain, say ogoninews.com, in the space where you are expected to write the depositor’s name, you simply write the domain name (in this case, ogoninews.com) as the depositor’s name. When you do that, the Todhost billing department will not need to confirm your identity or that of the depositor, we will simply apply the payment to the domain name you have written in the payment details.
We realize that most web designers markup the prices they offer their clients. That is acceptable for business and is no problem. However, if an invoice is sent to someone else and the person pays, we accept such payment for services be it a domain order, renewal or web hosting services. Where a client pays for our services through someone else, we have no issues with that.
Does such payment affect the account owner?
No! The ownership of the domain name or web hosting service is not affected in any way by the person ho pays for it and the person who makes payment does not necessarily have to be the one to take over the management of the domain or web hosting account. The domain name and related services will remain under the control of its original owner. The original owner is the person whose email is registered with us as the owner of the account, domain name or web hosting account. The account will continue to be owned by the owner of the email registered on file for that particular service. To move a service to a new owner, you will need to change the email address for the registered owner to that of the new owner. You can also contact our support team with a request to move an account to a new owner. We will want to confirm our request just to be double sure you have requested to make the change and understand the implications of the move. It will only after a confirmation is received that we can move the affected service to a n new owner. It’s easy to get that done.
Also read: How Do I Login To the Client Area on Todhost?
Todhost makes domain and website services management very easy from the client area. You can create and access emails from the client area, you can also access file manager, create and manage databases, contact support staff and just do nearly all essential activities from within the client area without memorizing passwords.
What About Adding a New Order to My Account
You can add a new order to your account and there are basically three ways to do so without setting up a new account. That way you maintain one email with todhost and avoid confusion.
These are the three ways to do this.
Make your order on Todhost.com order page and login to your existing account to complete the order.
Login to the client area, Click services > order new services and make your new order.
Create a new order with a different account and contact customer support using a ticket requesting that your accounts be merged. You will need to send the email from the email address attached the account or login to your client area and send the ticket from there. Todhost support may require a further confirmation before the merger is approved.
Have any issues? Submit a Ticket From the Todhost Client Area
About Todhost Web Hosting
Web hosting is easy and convenient with Todhost. Once you complete your web hosting order, it is activated, a process that takes few minutes to accomplish, you are then set to take control of your web hosting account, upload your files, create your emails and databases and just begin your online business with ease. It's that simple.
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Get flexible web hosting plans that fits every budget, Todhost is one of Nigeria's most reliable web hosting companies offering quality web hosting services and supporting small, medium scale and large businesses in Nigeria and beyond. Our focus is on quality service delivery and we provide 24/7 customer help via telephone and client support portal. We also have over 1000 articles in knowledgebase tutorials to guide you on every key area of using our web hosting services. Our knowledgebase tutorials cover cpanel articles, email articles, domain tutorials and web design tools amongst others. In addition, we have a blog that highlights the latest happenings in the industry and provide solutions to numerous and emerging problems.
You will find below, details about our company and why we can be a dependable web hosting ally to you and your business.
Get Started With Todhost Web Hosting
Why Choose Todhost!
You will find numerous reasons, those we can enumerate and those you will discover during your engagement with us and in the use of our services. However, we have outlined four basic reasons why you will want to use Todhost web hosting services:
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Key Website Hosting Features...
We place ourselves in the position of customers and offer the best service We see customer relationship as a partnership that requires us never to stop giving excellent service. We continue to make that best efforts that would grow with your business and support it every step of the way? We call it the Todhost Advantage, the advantage of working with the best web host in the industry. Since 2009, Todhost has distinguished itself as a versatile and trusted partner for any serious website owner. The following are only a few points of a large list of reasons why you should choose Todhost as your trusted web hosting provider.
Our web hosting technology is great and unrivaled. We are proud of our services, our clients are happy with us and we believe you too will be happy with using our services.
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