10 Online Retailing Mistakes That Can Lead to Customer Loss
To convert a customer and build customer loyalty , your site should provide a flawless experience . Any pain points or inconvenience runs the risk of losing a customer as they usually will abandon their purchase. To overcome this, we have identified the 10 points of vigilance to remove all obstacles in the customer's buying process . From display times to transaction emails, discover the errors you need to avoid . Further reading: How to Build a Good Customer Experience to Improve your Website Conversion Rate WordPress Helpdesk and Support Plugins to Boost Customer Experience 1. An excessively long response time Waiting time is the number 1 priority for customer relations in all sectors. On [...]